Contact
Contact us
A question about an order, a code that won’t scan, or anything else? Send us a message here or by email. A person reads every message.
Send us a message
Report a problem or ask a question. We reply by email.
- A person reads every message.
- About an order? Add its number and we’ll find it fast.
- Technical details are optional, and you see them before you send.
This form needs JavaScript, which is off in this browser. Please email us at support@qrisland.com instead: it reaches the same people.
Thanks, we’ve got it.
We’ll reply to , usually within 2 business days.
What to include
It helps us answer in one go.
Your order reference
It’s in your receipt email. Add it to the form, and use the address you paid with, so we can find your order and know it’s you.
A photo of the print
If a printed code won’t scan, send a photo of it and the size you printed it at. Our print promise covers it for 14 days.
What went wrong
A line or two is plenty: what you expected, what happened, and the phone or browser you used.
Quick answers
- Refunds & deliveryOur print promise, and when we refund.
- FAQPaying, Editable codes, printing and more.
- Report a harmful codePhishing, malware or misuse: we look at these first.
The business behind QR IslandAVERKO AI, Barbados registered business name No. 92961, Bridgetown, Barbados.Payments, receipts and refunds are handled by Paddle.com, our merchant of record. You can also reach Paddle about a payment through the link in your receipt.