Find your manage link
An Editable code (a dynamic QR code) has no account behind it. You manage it from a private page, and the key to that page is a link we email you as soon as the payment goes through. There are three ways back to it.
- Your receipt email. It is titled “Your QR Island editable code is live” and has a Manage your code button. The button works on any device: your phone, a laptop, the computer at the shop. Paddle, which takes the payment, sends its own receipt as well; ours is the one with the button.
- Saved, in the studio. The browser you paid in remembers the code. Open the studio, press Saved (the bookmark button at the top), find your code under Your purchases as “Editable · …” and press Manage. Any browser where you have opened the manage link once remembers it the same way.
- Lost both? Contact us from the email address you paid with, and we’ll send a new manage link to that address. The old link stops working when we do.
The page that opens is titled “Your editable code”. At the top are your code itself, small and in plain black on white, and your short link, qrisland.com/r/ followed by eight characters, with a line saying when the code renews. Below them are the destination, a chart of the last 30 days of scans, the subscription and your print files.
Right after you buy, the page opens with a short How editing works card above the code: change it here, come back through the receipt email or Saved, and keep the link private. Got it puts it away for that code, and How editing works under the destination brings it back.
Change the destination, step by step
- Open the new page on your phone first. Check it loads without a login and looks right on a small screen, then copy its address from the address bar. That way you paste the address people will actually see, not a preview or an editing link.
- Open your manage link and find the field called Sends people to. It holds the full web address the code opens now.
- Replace it with the new address, starting with
https://. Paste the whole thing; a missing letter in the middle sends people to an error page. - Press Save destination. The page says “Saved. Scans now go to the new address.” If it shows a message in red instead, the address was refused and nothing changed.
The change applies from the very next scan, on every printed copy at once. The short link looks up its destination each time someone scans, and the answer is never cached, so there’s no waiting period and no copy left pointing at the old page.
A few rules apply to the address. It must be a web address starting with https:// or http://, up to 2,048 characters. It can’t be an IP address, contain a user name or password, point back to QR Island (another short link included), or use a site on our blocked list. Spaces and accented letters are encoded for you, so every phone can open them. You can change the destination up to 20 times a day.
Each time the destination changes, we email the address you paid with, naming the new destination. Several changes within an hour send one email, and a follow-up later names the latest address.
Test it after every change
A saved change only helps if the new page works on a customer’s phone. It takes two minutes:
- Scan a printed copy with your phone’s camera, not the screen you edited on. The print is what customers scan.
- Check the exact page opens: the menu itself, not the restaurant’s homepage, and not a login screen only you can get past.
- Turn Wi‑Fi off and scan again on mobile data. Pages on a shop’s own network, or shared only with your account, won’t open for anyone else.
- If you can, ask someone with a different phone to scan it too, an iPhone if you have Android or the other way round.
If the old page still opens, reload your manage page and look at Sends people to. If it still shows the old address, the save didn’t go through: paste the new one again and press Save destination.
Your test scans are counted like any others. The chart shows daily totals only, so your checks add one or two to today. Bots and link previews aren’t counted. For a fuller checklist, see how to test a QR code before you print it.
What can and can’t change
From the manage link you can change:
- Where the code sends people: any web page, as often as you need within the daily limit. A seasonal menu, this week’s offer, a booking page, a PDF on your website, a review form.
- The island’s look, once each paid year. Restyle my island gives you a fresh Island pack in a new world, light or style. The new files replace the old ones, so keep copies of any you want.
- Auto-renew and your card, on the same page. Paddle emails your receipts.
Some things can’t change:
- The printed code. It always holds the same short link, which is exactly why every copy follows when you change the destination. A restyle changes the picture around it, never the link.
- The short link itself. It is set when you buy and stays with the code. It can’t be moved to another provider.
- The kind of code. Only web links can be Editable. A Wi‑Fi code, contact card, calendar event, location, phone, SMS or email code carries its content in the pattern itself, so it can’t be edited after printing. When those details change, make a new free code and reprint. For contact details that change often, an Editable code pointing to a contact page on your website is the flexible option.
If the paid year lapses
An Editable code renews by itself every year until you cancel, so for most people nothing lapses. It ends in one of two ways: you choose Cancel auto-renew, or a renewal payment fails and Paddle still can’t take it after trying again. If auto-renew is off, we email you about 30 days before the paid year ends.
- To the end of the paid year, everything works as normal, and you can turn auto-renew back on until then.
- For 14 days after it, the grace period, the code keeps forwarding, and you can still change the destination. The manage page says the date it stops.
- After the grace period, scanning shows a page saying the code needs renewing instead of your destination, so every printed copy stops working.
- To switch it back on, open your manage link and start a new yearly subscription. The same printed codes work again, pointing where they did before.
The print files are kept only while the code is active and during its grace period. A new subscription after that brings back the link, not the files, so download everything you might need while the code is running.
Keep the link private
The manage link is the only key. Anyone who has it can change where your code points, download your files and turn auto-renew off. Don’t forward the receipt email or paste the link into a group chat; share the short link instead, which only opens your destination.
If you think someone else has the manage link, contact us: we’ll send a new one to the address you paid with, and the old one stops working. And if an email titled “Your QR Island code now points somewhere new” arrives when you changed nothing, reply to it straight away and we’ll lock the code.
Make it in QR Island
Every free code you make in the studio is static, in any of the 25 worlds, and never expires. For a web link you may need to change after printing, type the link as a Link code and choose Editable beside Static (US$19 a year). It prints a short qrisland.com link that you point anywhere from your manage link, and it includes the Island pack: your island picture in print sizes, an island video and print-ready code files.
